Terms of service
1. General Information
This online store is operated by FALVEN Clothing, powered by Alhonen Management Oy
Business ID: 3530932-3
Address: Voivalantie 30, 20780 Kaarina, Finland
Email: info@falven.com
These terms apply to all users of the site, including browsers, customers, and content contributors.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
2. Online Store Terms
You agree not to use our products or services for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or malicious code.
A breach of these terms will result in an immediate termination of your services.
3. Accuracy of Information
We strive to ensure that all product descriptions, prices, and availability data are accurate. However, errors may occur.
We reserve the right to:
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correct errors
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update information
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change or cancel orders based on inaccurate information
at any time without prior notice.
4. Products and Services
Products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We reserve the right to:
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discontinue any product at any time
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limit the sale of products to specific geographical areas or individuals
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change product pricing without notice
We do not guarantee that the quality of products will meet your expectations, though we strive for high standards.
5. Prices and Payment
All prices include VAT (where applicable).
We reserve the right to modify prices at any time.
Payments are processed securely through third-party payment providers. We do not store payment card details.
6. Shipping and Delivery
Shipping methods, delivery times, and applicable fees are described in our Shipping Policy.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers or customs.
7. Returns and Refunds
Our Refund Policy explains how returns, exchanges, and refunds are handled.
By placing an order, you acknowledge that you have read and agree to our Refund Policy.
8. User Accounts
Certain features may require creating an account. You agree to:
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provide accurate, current information
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keep your account secure
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notify us of unauthorized use
We are not responsible for losses resulting from failure to safeguard your account credentials.
9. Third-Party Services
Our store may use third-party services (such as payment providers, analytics tools, and logistics partners).
Your data is handled according to our Privacy Policy.
We are not responsible for third-party websites linked from our store.
10. Prohibited Uses
You are prohibited from using the site or its content:
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for unlawful purposes
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to violate regulations or intellectual property rights
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to harass or defame others
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to upload harmful code
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to collect personal data without consent
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for any activity that disrupts the Service
Violation may result in termination of your access.
11. Limitation of Liability
To the fullest extent permitted by law, FALVEN Clothing shall not be liable for:
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indirect, incidental, or consequential damages
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loss of profits, revenue, or data
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issues arising from third-party services
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delays or failures caused by events outside our control
Your use of the Service is at your own risk.
12. Indemnification
You agree to indemnify and hold FALVEN Clothing harmless from any claims or demands arising from your breach of these Terms or violation of any law or rights of a third party.
13. Severability
If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.
14. Termination
We may terminate or suspend access to the Service at any time for violating these Terms.
Your obligations and liabilities prior to termination remain enforceable.
15. Governing Law
These Terms are governed by the laws of Finland and the European Union.
Any disputes shall be settled in Finnish courts.
16. Changes to Terms
We may update these Terms at any time.
The latest version will always be available on our website.
By continuing to use the Service, you accept the updated Terms.
17. Contact Information
Questions about these Terms should be sent to: